Troubleshooting

I am trying to change my email but the app gives me the notification, “Oops, something went wrong”.

This is probably happening because you are trying to change your email to an email address that is already associated with an Any.do account. Please delete the account associated with this address and then try changing your email again or … More

Why is my Android app not working in landscape mode?

In the past, Any.do supported Portrait mode only. For the convenience of our users, the app now works in Landscape mode also, excluding a few specific screens: The task menu Reminders screen Grocery list Premium screen Integrations screen Focus Mode … More

Platform doesn’t allow Apple log-in

The Apple ID option is currently available on iOS and the Web app only. It will be gradually added to more platforms in the near future, but in the meantime we can offer a workaround to log in with a … More

I forgot my password! What should I do?

Don’t worry, you can easily recover your password from the Log In page. First, type in your username, and then click on “Forgot Password?” Then, just put in the email associated with your account and a recovery email will be … More

Are your reminders alerting you at the wrong time or not alerting you at all?

First, be sure that your reminders are toggled ‘ON’. Alerts for individual tasks can be toggled ‘ON’ by tapping on the task to see the task options and then tapping on the bell icon to open the reminder settings. If … More

Can’t see pop-up on Android

Due to Android Q limitations, the Any.do pop up feature no longer turns on automatically. An option to turn it on is presented to users upon entering their account, though it can also be enabled manually via the device setting … More

I have an Any.do account on Android, why can’t I sign into my iOS device?

When you upgraded to the latest version of Any.do on your Android, you may have tapped ‘Skip’. Please go to the menu, then sync, then tap ‘Join Any.do’. Please enter your e-mail address and password. Then you can log in … More

Why did my reminders stop working on my Android device?

As long as you’ve turned your reminders ON and have your device open and app synced, you should be seeing reminders in their designated time. However, certain cleaning apps – like Clean Master, 360 Security, CM security, Fast Booster and … More

Sending files to the Support Team

Did you encounter an issue you’re not quite sure how deal with? Our Support Team is here for any questions or concern and would love to offer instructions and assistance whenever needed. You can always reach out here. In order … More

Why can’t I move Any.do to the SD card?

The reason for this is that limitations apply to apps installed on the SD card by the Android operation system. One of those limitations is not being able to schedule alerts, which is a core feature for a successful To-Do … More

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