Troubleshooting: Account & Profile

Why do things in my app look different than the FAQs?

First, make sure you are using the most up to date version of the app. If you are using the most recent version and still seeing differences, this may mean that we are testing something in the app. To improve … More

I am trying to change my email but the app gives me the notification, “Oops, something went wrong”.

This is probably happening because you are trying to change your email to an email address that is already associated with an Any.do account. Please delete the account associated with this address and then try changing your email again or … More

I forgot my password! What should I do?

Don’t worry, you can easily recover your password from the Log In page. First, type in your username, and then click on “Forgot Password?” Then, just put in the email associated with your account and a recovery email will be … More

I have an Any.do account on Android, why can’t I sign into my iOS device?

When you upgraded to the latest version of Any.do on your Android, you may have tapped ‘Skip’. Please go to the menu, then sync, then tap ‘Join Any.do’. Please enter your e-mail address and password. Then you can log in … More

There is no option for my language or something is translated incorrectly!

We are so sorry for this! We use a crowdsourcing platform to translate our app so sometimes it is not always accurate. If you would like to join our translation team, we would be honored to have you! Please join here and … More

Why can’t I move Any.do to the SD card?

The reason for this is that limitations apply to apps installed on the SD card by the Android operation system. One of those limitations is not being able to schedule alerts, which is a core feature for a successful To-Do … More