Canceling an Any.do subscription can feel confusing, especially if you are not sure where you originally upgraded or if you have more than one active plan. Some users subscribed through the Apple App Store, others through Google Play, Huawei, or directly through Any.do on the web. In some cases, users also have more than one plan at the same time, such as a personal Premium plan plus a Family or Workspace plan.
This guide is here to make the process clearer. It will help you identify the correct billing source, cancel the right subscription, understand what happens to your plan after cancellation, and review the refund information that may apply to your case.
Before you begin, you may also want to check:
❗ Note: Deleting your profile or uninstalling the app will not be considered as cancellation or a refund request.
🔍 First, make sure you are canceling the correct Any.do plan
Before canceling anything, it is very important to confirm which subscription you are trying to stop. This is where many users get confused.
Some important things to keep in mind:
Premium, Family, and Workspace are separate subscriptions
canceling one plan does not automatically cancel another plan
if you have more than one active plan, you need to cancel each one separately if you do not want any future charges
the place where you cancel depends on where that specific plan was originally purchased
For example, canceling a Premium subscription does not also cancel a Family or Workspace subscription. In the same way, canceling a plan through Apple does not affect a separate plan that may be billed directly through Any.do.
🧭 How to find where your Any.do subscription is managed
The correct cancellation steps depend on where the subscription was purchased. In most cases, the billing provider that handled the upgrade is the same place where you must cancel it. Your Any.do subscription may be managed through:
Apple App Store - Premium and Family plans only
Google Play - Premium and Family plans only
Huawei - Premium plans only
Any.do directly through web checkout - Premium/Family/Workspace plans
If you are not sure where the subscription was created, start by checking:
the email address where you receive billing confirmations
your bank or card statement for names like Apple, Google Play, Huawei, or Any.do
your subscription details in the app or web account (under Settings => Profile for Premium plans or Settings => Manage Space for Workspace (Teams)/Family plans).
If you have more than one Any.do plan, repeat this check for each active subscription. If you need assistance, don't hesitate to contact our Support Team.
How to cancel an Any.do subscription purchased through Apple App Store
If your Any.do subscription (Premium or Family) was purchased through Apple, you must cancel it through your Apple account. To cancel an Apple App Store subscription:
Open the Settings app on your iPhone or iPad
Tap your Apple ID at the top of the screen
Tap Subscriptions
Select Any.do
Tap Cancel Subscription
💡 Once the cancellation is confirmed through Apple, the subscription will stay active until the end of the current billing period unless Apple states otherwise. For more information visit the Apple Website here.
🤖 How to cancel an Any.do subscription purchased through Google Play
If your Any.do subscription (Premium or Family) was purchased through Google Play, you must cancel it through your Google Play account. To cancel a Google Play subscription:
Open the Google Play Store app on your Android device
Tap your profile icon
Select Payments & subscriptions
Tap Subscriptions
Select Any.do
Tap Cancel subscription
Follow the on-screen steps to confirm
💡 Once the cancellation is confirmed through Google Play, the subscription will usually stay active until the end of the current billing period.
For more information visit the Google Play Website here.
👾 How to cancel an Any.do subscription purchased through Huawei
If your Any.do subscription (Premium) was purchased through Huawei, you must cancel it through your Huawei account or Huawei subscription settings.
To cancel a Huawei subscription:
Open the Huawei AppGallery or the relevant Huawei subscription area
Go to your account or subscriptions section
Locate Any.do in the list of active subscriptions
Select the subscription and follow the cancellation steps shown there
Once the cancellation is confirmed through Huawei, the subscription will usually remain active until the end of the current billing period.
🔵 How to cancel an Any.do subscription purchased directly through Any.do
If your Any.do subscription (Premium/Family/Workspace) was purchased directly through Any.do, you must cancel it through the Any.do Web or Desktop app. To cancel a direct Any.do subscription:
👑 Direct Premium subscriptions
If you have a direct Premium subscription, you can cancel your plan from your profile billing area:
Open Any.do on Web at https://app.any.do/ from any desktop device or through the Desktop apps
Go to Settings
Open My Profile
Select Manage Subscription
Select 'Leave Premium' and confirm.
👥 Direct Family/Workspace (Teams) subscriptions
If you have a direct Family/Workspace subscription, you can cancel your plan from the space-management screen (admins only):
Open Any.do on Web (https://app.any.do/ from any desktop browser)or via the Desktop apps (Mac/Windows)
Open the settings menu from the top-left settings icon or profile image
Select Manage Space
Click the 3 dots menu on the top right corner and choose 'cancel subscription'.
Family/Workspace trial members can also choose 'delete space' to cancel their plan.
💡 If you have more than one direct Any.do plan, make sure you are canceling the correct one.
🤔 What if you have more than one Any.do subscription?
Some users keep more than one active plan at the same time. For example, you may have a Family/Workspace trial plan and also be the billing owner of a Premium plan.
In that case, it is very important to understand that each subscription is handled separately. If you do not want future charges at all:
Check every active Any.do subscription you have
Identify where each one is billed
Cancel each subscription separately through its own billing provider
Canceling only one plan will not stop billing for your other active plans.
⏳ What happens after you cancel your Any.do subscription?
Canceling a subscription usually stops the next renewal, not the current billing period. In most cases:
your paid features remain active until the current billing cycle ends
you will not be charged again after the cancellation takes effect, unless another active subscription still exists
once the billing period ends, access will return to the level supported by the remaining plan or by the Free plan if no paid plan remains active
If you have multiple plans, the features available after cancellation may depend on which subscriptions are still active.
💸 How refunds work for Any.do subscriptions
Refunds are handled through the same platform where the subscription was originally purchased. This means that refunds are ultimately issued through Apple App Store, Google Play, Huawei, or Any.do directly, depending on the billing source.
That said, the refund eligibility period is the same regardless of where the plan was purchased with accordance to our TOS.
⏳ Refund eligibility by plan
Premium subscriptions are eligible for a refund if requested within 48 hours of the payment being processed
Family subscriptions are eligible for a refund if requested within 48 hours of the payment being processed
Monthly Workspace subscriptions are eligible for a refund if requested within 48 hours of the payment being processed
Yearly Workspace subscriptions are eligible for a refund if requested within 14 days of the payment being processed
Please note that partial or prorated refunds are not offered after this eligibility period.
💬 How to request a refund
If your refund request falls within the eligible period, please contact the Any.do Support Team directly with your account details. When submitting your request, make sure to use the same email address as the upgraded account, as shown under Settings → Profile in your app. This is required for identification and authorization.
📲 Important notes App Store purchases (Apple, Google Play, Huawei)
For subscriptions purchased through Apple App Store, refunds are issued by Apple. Users are still encouraged to contact the Any.do Support Team first, so we can help clarify eligibility and explain how to submit the refund request properly through Apple.
For subscriptions purchased through Google Play or Huawei, users can also contact the Any.do Support Team directly for refund assistance, as long as the request falls within the eligible refund period.
⚠️ Important refund guidelines to keep in mind
Refunds and cancellations are not the same thing. A few important things to remember:
canceling a subscription stops future renewals, but it does not automatically create a refund
if a refund is approved, it does not always mean other active subscriptions are also canceled/refunded
if you have multiple plans, each one is reviewed and managed separately
third-party purchases follow the third-party provider’s own refund process
This is especially important for users who may have both a personal plan and a shared plan at the same time.
🙋♂️ FAQs
🧭 How do I know which Any.do plan I need to cancel?
🧭 How do I know which Any.do plan I need to cancel?
You need to check which subscription is still active and where it is billed. Premium, Family, and Workspace are separate subscriptions, so canceling one does not automatically cancel the others.
🍏 Why didn’t canceling my Any.do subscription in Apple stop my other Any.do charges?
🍏 Why didn’t canceling my Any.do subscription in Apple stop my other Any.do charges?
Because you may have more than one active Any.do subscription. Canceling the Apple-billed plan only affects that specific Apple subscription. Any other active plan billed through Google Play, Huawei, or Any.do directly must be canceled separately.
🤖 Can I cancel my Any.do subscription inside the app if I paid through Google Play?
🤖 Can I cancel my Any.do subscription inside the app if I paid through Google Play?
You need to cancel the subscription through Google Play, because Google controls that billing relationship.
🌐 Can I cancel my Any.do subscription on the web if I bought it through Apple or Google Play?
🌐 Can I cancel my Any.do subscription on the web if I bought it through Apple or Google Play?
No. If the subscription was purchased through Apple or Google Play, it usually must be canceled through that provider’s own subscription settings.
💸 Will I get a refund if I cancel my Any.do subscription?
💸 Will I get a refund if I cancel my Any.do subscription?
Not automatically. Cancellation only stops future renewals. Refund eligibility depends on where the subscription was purchased and whether the request falls within the relevant refund policy.
👥 What happens if I cancel Premium but still have Family or Workspace?
👥 What happens if I cancel Premium but still have Family or Workspace?
Your Family or Workspace subscription will stay active unless you cancel those separately. Canceling Premium only affects the Premium subscription itself.
📅 Will I lose access immediately after canceling my Any.do subscription?
📅 Will I lose access immediately after canceling my Any.do subscription?
In most cases, no. The subscription usually stays active until the end of the current billing period, and then it stops renewing.
🧾 Who should I contact for a refund?
🧾 Who should I contact for a refund?
If you purchased through Apple, Google Play, or Huawei, contact that provider. If you purchased directly through Any.do, contact the Any.do Support Team.