Skip to main content

FAQs

Search our Help Center


Contents

Why Any.do?

Any.do is an award-winning app used by millions of people to stay organized and get more done. It’s a FREE to-do list, calendar and reminders app; all-in-one. People use Any.do to add & track tasks, set reminders, create smart lists, and plan their day. With its sleek, minimalist design and powerful features, Any.do is the ultimate tool for any individual who wants to make the most of their time.

But that’s not all – Any.do also offers a game-changing solution for teams with its cutting-edge workspace features. With Any.do Workspace, you can create shared projects, track progress, communicate with team members, manage permissions, and customize views, all in one powerful platform. 

With Any.do, you can streamline your workflow, boost productivity, and get more done, in less time. Whether you’re an individual or part of a team, there’s no better way to make every minute count. 

How can Any.do help me get my tasks done?

We live in a very task oriented society where success is dependent on completing tons of tasks everyday. In this overloaded world, it is easy to feel overwhelmed and bogged down by the plethora of things we need to do. That’s where Any.do steps in – helping people take control, manage their busy lives, and feel good while doing it.

With Any.do, you can quickly create personal tasks by typing or speech recognition, add notes and files set customizable reminders, and sync your tasks across platforms.

Workspace users can also assign tasks to others, set reminders and due dates, and track progress with checklists and built-in chat

Our Help Center includes everything you need to know. Read up so you can get the most possible out of your Any.do experience!

You’ve got this!

How can Any.do help me collaborate with others?

Any.do Workspace allows you to share boards and board-tasks with other Team members. You are able to cooperate by adding and removing tasks and subtasks, adding comments and attaching files collectively, as well as add tags, prioritize and more. You can use Any.do Teams to group projects, manage individual teams, event planning…you name it. It is a great tool to help users work together!

To learn more see the “Get Started With Boards & Team Collaboration” video

Where can I find a guide on how to use the features?

Right here on our support site! Navigate to the home page and choose ‘Help Center‘. If you are looking for a personal use guide choose ‘Any.do Personal‘ If you are looking for a guide for you and your team choose ‘Any.do Workspace

Alternatively, checkout our video-tutorials for a quick overview 🙂

 

How can I troubleshoot an issue I’m facing?

Go to our Troubleshooting Center and select the category related to your problem, in order to find our quick-answers.

If you are not able to locate the answer you are looking for, please reach out to the support team with this link.

What is the calendar integration?

Any.do’s calendar integration on the mobile app will show your calendar events and to do list tasks side by side! 

You have the option to integrate your device’s native calendar(s) and see your tasks and events in chronological order as well as make changes/ complete tasks straight from your Calendar View.

On the desktop platforms, you can integrate a Google calendar in the My Day view in order to see your events for today next to your My Day tasks

What is Any.do Premium?

Any.do’s standard version offers all the essential features required to organize your day. However, if you seek an extra boost in productivity, our Premium features are precisely what you need. By unlocking access to exclusive features such as Color Tags, Location Reminders, and Advanced Recurring Reminders, the Premium version elevates your productivity to the next level! Additionally, you will remove any and all restrictions from our most powerful features such Any.do Moment, and File uploads. You can also customize the app to suit your mood by switching between our color themes and receive priority support whenever you need assistance.

If you want to collaborate with others and manage projects, our Teams plan is perfect for you. By creating a workspace plan, all the Premium features will be included, and you will have a shared space for teamwork.

To purchase a Premium plan, please see the details here. To upgrade to the Teams plan, please see the the details here.

What is Any.do Teams?

Any.do workspace is a team collaboration platform that empowers individuals. It’s an all-encompassing platform that enables teams to streamline their work, collaborate successfully, and manage both personal and professional projects in one place. Any.do for Teams is a great way to manage multiple users or projects by sharing boards and board-tasks, uploading files, assigning subtasks and more through the Workspace section in your account. You can use it to group projects, manage individual teams, event planning…you name it. The Workspace was designed to give you all the tools you need to get things done, while allowing you to add as many boards and members as you wish. If you need assistance setting up a workspace account, feel free to reach out to our Support Team

How do I request a feature?

For suggestions that are related to Any.do Personal simply click here to request any features.
For suggestions that are related to Any.do Workspace simply click here to request any features.

You can vote for other features and other users can vote for yours to give them some extra power so we can make sure to implement them ASAP. Make sure to check if your idea is already there so you can combine forces!

How do I report a bug?

If you find a bug in the app, please let us know right away with this link so we can fix it as quickly as possible.

Where can I find help?

You can find how to use all of the app’s features on our Help Center. There, you can find articles organised by subjects such as Any.do Personal or Any.do Workspace, detailing how to take advantage of any and all of Any.do’s features! If you cannot find your answer simply use the Contact Form to reach out to our Support Team.

Is my account data secure?

All of the data from your account is securely stored on our hosted servers and cannot be accessed by unauthorized parties. Our host – Amazon Web Services – is one of the world’s largest hosting services, trusted by numerous corporations. All transportation from the client to the server is encrypted.

What are the Any.do Deep links and how can I use them?

Deep Links are unique links pointing to specific places in the app. Let’s say you want to instantly open the List View, or quickly review your color tags. With Deep Links, you can get to the relevant screens within a click, without even having to open the app. To view all links, go here.

Why is my app showing different features than the articles?

First, make sure you are using the most up to date version of the app. If you are using the most recent version and still seeing differences, this may mean that we are testing something in the app. To improve the app as much as possible, we will sometimes run tests on certain features so that some users will see one version while other users will see another. So there is no need to worry if you are seeing any differences!

Also, if you have registered as an Any.do Super User you will receive our latest beta versions for testing, whenever they are available. This means you might see added features or changes to the app’s interface which we plan on launching soon. You will be first to enjoy these additions and we’re counting on your feedback to improve the app.

If you have access to the workspace features make sure to view articles that are under the workspace section here.

How do I cancel a trial plan?

Are you sure you want to wave access to Any.do’s advanced features?

If there’s any issue with your account, please don’t hesitate to contact us here so our team can help you out ASAP.  If you still wish to cancel a premium trial, please refer to this page.
Be advised that even after cancelling, the Premium features will remain active until the end of the trial.

If you wish to cancel a workspace trial please refer to this page.

How do I cancel a Premium/ Teams subscription plan?

Are you sure you want to wave access to Any.do’s advanced features?

If there’s any issue with your account, please don’t hesitate to contact us here so our team can help you out ASAP.  

 If you still wish to cancel a premium trial, please refer to this page.
Be advised that even after cancelling, the Premium features will remain active until the end of the trial.

If you wish to cancel a workspace trial please refer to this page.

I purchased Premium but changed my mind. Am I eligible for a refund?

Per our TOS each subscription plan has a different time frame for requesting a refund and being eligible to get the refund.

To check if you are eligible for a premium plan refund see this page.

To check if you are eligible for a Workspace plan refund see this page.

If you would like to request a refund please contact us here and our team will get back to you shortly!

How can I view/ edit billing details?

To view or edit a premium subscription plan that was purchased via the app store, open the app store and you will see it under your subscriptions.
If you do not remember where you purchased the plan from, you can see information under settings -> ‘My Profile’ -> Manage Subscription on the desktop or web version.

To view or edit a workspace subscription open settings on the desktop or web version -> Manage Workspace.

Where can I find video tutorials?

You can find video tutorials here or directly on our YouTube channel here.

I would like to request a demo

If you are looking for a team workspace plan and want to request a demo please submit your request on our website -> and press ‘contact sales’.