Why did my reminders stop working?

As long as you've turned your reminders ON and have your device open and app synced, you should be seeing reminders in their designated time. However, certain cleaning apps - like Clean Master, 360 Security, CM security, Fast Booster and similar - might be interfering with the app's proper function. While cleaning your device, these apps stop Any.do from sending you reminders to minimize data consumption. In order to fix this and make sure you're able to receive Any.do's reminder, please follow the steps below:

1. Go to your device settings

2. Tap on ‘Accessibility’

3. Under ‘Services’ turn off the cleaning app

4. Please restart your device (switch it off and back on)

5. Enter your Any.do app

You may also choose to remove Any.do from your Power Saving list, which will ensure that the app remains active in the background. To do this, please see the instructions below (per your device): 

 
Samsung OS 6 with Smart Manager

1. Go to your Smart Manager app and tap on ‘Battery’

2. Under ‘App Power Saving’, tap ‘Details’

3. Tap on ‘Any.do’ and tap ‘Disable’

Samsung OS 7

1. Go to your device settings and tap ‘Device Maintenance’

2. Tap on ‘Battery’. Scroll down and tap ‘Unmonitored apps’

3. Add Any.do to this list

Samsung OS 8

 1. Open your phone’s Settings app, tap “Apps”

2. Tap the three-dot icon in the top right corner, then tap “Special access”.

 

1. Tap “Optimize battery usage”, then tap “Apps not optimized”.

2. Select “All apps”, find Any.do and disable it here.

3. In your phone’s Settings app, tap “Battery”

4. Tap ‘Always Sleeping apps’ and make sure Any.do is not listed there.

Zenfone

1. Go to your ‘Asus Mobile Manager’

2. Turn on ‘Allow’ for Any.do

3. Go to your app launch manager and allow Any.do

4. Go to battery saving settings and exclude Any.do

Huawei

1. Go to ‘Privacy and Security’ in your device settings

2. Add Any.do to your ‘Protected Apps’

3. Go to screen energy saver settings and allow Any.do to interrupt the screen energy saver

4. Go to battery settings, tap ‘Lock screen cleanup’ and exclude Any.do.

Xiaomi

1. Go to your device settings and tap ‘Additional Settings’

2. Tap ‘Battery & Performance’, ‘Manage Apps Battery Usage’, ‘Choose Apps’

3. Tap on ‘Any.do’ and choose ‘No Restrictions’

4. Go to Settings, Permissions, Autostart. Turn on Autostart forAny.do

5. Go to your Power settings policy and allowAny.do to wake up your device

OnePlus

1. Go to your device settings and tap ‘Battery’

2. Tap ‘Battery Optimization’ from the top right menu icon

3. Select all apps and disable ‘Any.do’

4. Then go to your device settings and tap ‘Sound and Notification’

5. Tap ‘App Notifications’ and tap on ‘Any.do’

6. Change Any.do to ‘Priority’

Leeco Le

1. Go to your Phone Manager and tap ‘Power Management’

2. Tap ‘Protection Applications’ and add Any.do to the protected applications.

3. Go to ‘Settings’, ‘Permissions’, ‘App Permissions’

4. Allow Any.do in App Permissions

ZTE Nubia

1. Go to ‘Settings’, ‘Apps’, ‘Autostart Management’

2. Enable ‘Any.do’

Oppo

1. Go to Settings and tap ‘Notification and status bar’

2. Enable ‘Turn on screen for lockscreen notifications’

3. LockAny.do to keep it running in the background

Lenovo

1. Go into you phone’s Settings and tap “Apps”.

2. Find the app named “Background app management”.

3. Click on it and then select “Disable”.

Meizu

1. Open “Security” and tap “Accelerator”.

2. Tap the cog icon in the top-right corner and open “Memory acceleration whitelist”.

3. Click on “Add to Whitelist” and select Any.do.

4. Go back to “Security” and tap “Permissions”, then “Auto-launched apps” and enable “Any.do”.

5. Go back to “Permissions”, tap “App management”, tap on Any.do, then enable “Notification” and “Auto-launch”.

6. Go back to the main menu for the “Security” app and select “Power”.

7. Open “Standby management” – when in “Standby Management”, the screen title will read “App management”.

8. Allow Any.do here.

Meizu

(Alternative)

If the first solution did not solve the problem, please:

1. Open the “Security” app, tap “Permission”, tap “Run in background”.

2. Tap “Any.do” and choose “Keep running in background”.

Blackberry KEYone 

1. Go to your phone settings, tap ‘Notifications’, tap the settings icon, tap ‘On the lock screen’, ‘Show all notification content’. Tap on ‘Any.do’ in the list of apps under ‘Notifications’, turn all the options off.

2. On the home screen, swipe down from the top of the screen.

3. Tap “Settings” icon, then “Notifications”.

4. Tap a profile.

5. Tap Customize App Notifications.

6. Tap an app.

7. Change the Sound, Ringtone, Override Profile Volume, Vibrate, LED, LED Color, or Hub Notification settings.

8. To make the updated settings the default notification settings for the app in all of the notification profiles, tap The Set As Default icon.

Vivo 

1. Set Any.do in the white list for speedup.

2. Go to “Settings”, “Status bar and notification”, find “Any.do”, turn on the “Allow notification”, “Show on lock screen”, “Badge desktop app icon” and the “Top preview” switches.

1. Please go to “Imanager”, “Power manager”, “Excessive background battery usage” and allow Any.do to continue running when the background power consumption is high.

2. Please go to Settings, tap “More settings”, tap “Applications”, tap “Autostart”, then turn on the switch for “Any.do”.

 

The above instructions should get your reminders going again :) If you're still unable to receive them, please submit a bug via the app (Settings - Support) or contact us directly

 

 

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