The shake to erase feature only works in portrait mode, sometimes when the phone is being shaken, it switches to landscape mode. This can cause the shake to erase feature not to work. Try turning off the auto-rotate feature, then try shaking it again.


Find details and platform-specific instructions below


Android

To enable shake-to-erase: Enter your Settings, and then toggle “Shake” to “ON”


iOS

To enable shake-to-erase: Enter your Settings, and then toggle “Shake” to “ON”


Web

The Web Version does not support a “Shake-to-erase” feature.

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