Your tasks and reminders are personal, and it is completely normal to want to understand how they are protected. This guide explains how Any.do secures your account and what “privacy” means inside the app. You will also learn what to do if you think someone accessed your account, how to request data deletion, and where to manage app permissions. If you ever feel unsure, you can always contact our Support Team and we will guide you through the safest next steps.
If you are mainly trying to regain access to your account, start with Resetting your Any.do password and recovering account access.
✅ Availability
These guidelines apply to all plans and all supported devices.
Plans: Free, Premium, Family, Workspace
Platforms: Web, Desktop (Mac/Windows), iOS, Android
🛡️ How Any.do protects your data
Here is what happens behind the scenes to keep your information safe.
Your data is tied to your account, not to a single device. This is what enables sync and cloud backup.
Data is encrypted in transit (when syncing between your device and Any.do).
Your data is stored securely on Any.do’s servers so you can restore it by signing in again.
Tip: If you want to confirm your account is syncing correctly, see How to sync and back up your Any.do account.
🔑 Sign-in safety and account verification (2FA)
These are the best practices that prevent most account access issues.
✅ Use the same sign-in method every time
Any.do accounts can be created using Email, Google, Facebook, or Apple. To access the same account, you need to keep using the same sign-in method you used when registering.
If your account looks empty after logging in, it usually means you signed in with a different email or a different provider.
🧾 Sign-in verification
Any.do will ask you to confirm any new sign-in session with a 2FA code (for example, when logging in on a new device). To complete the verification safely:
Make sure the verification email is coming from Any.do
Never share verification codes with anyone
Copy the code you received to the log-in screen.
If you are not receiving the email, contact our Support Team for assistance.
🚨 What to do if you suspect unauthorized access
If you think someone may have accessed your account, take these steps right away.
Reset your Any.do password using this guide.
Secure your email account (change your email password and enable your email provider’s security tools).
Review devices and sessions on your sign-in provider (Google, Apple, or Facebook) if you used one.
Contact Support so we can help verify what happened.
🧩 Privacy in Any.do: personal tasks vs shared spaces
This section explains what other people can (and cannot) see.
Your Personal space is private by default.
In Family and Workspace, anything you add to a shared board can be visible to other board members.
Your personal tasks and lists are not automatically shared with Family or Workspace members.
If you need help understanding spaces, see Any.do Subscription Plans Explained.
🧹 Account deletion and data deletion requests
If there is any issue with your account that is preventing you from enjoying the app, we recommend contacting our Support Team first so we can help. You can reach us from the in-app Settings → Support, from the Help Center widget, or via the Any.do Contact Form.
Note: Canceling a subscription is not the same as deleting your account.
If you have an active subscription, cancel it before deleting your account to avoid future charges. Deleting your account does not cancel your subscription and does not automatically issue a refund.
❌ Account deletion
Account deletion is permanent and cannot be undone.
📱 How to delete your account on iOS or Android
Open any list or board.
Tap the 3-dot menu (top right).
Tap Settings.
Tap Profile.
Tap Delete Account.
💻 How to delete your account on Web or Desktop
Open Settings from the top-left settings icon or from your profile area.
Select Profile.
Select Delete Account.
📁 Data requests (GDPR)
If you would like a copy of your data based on GDPR guidelines, contact our Support Team directly from your Any.do account using Settings → Support, or via the Any.do Contact Form. Our team will usually process the request within 4-5 business days.
🗑️ Data deletion (GDPR)
To have your data removed from our servers, email [email protected] directly from the email address connected to your Any.do account. Data deletion is irreversible and there is no option to retrieve this data once removed.
For privacy and security reasons:
We can only process requests submitted by the owner of the account.
After the request is reviewed, you will receive a confirmation email with a link to log into your account and confirm the deletion request.
You must be able to log into the account to complete this action.
🔧 Managing app permissions
Permissions control what your device allows Any.do to access.
Common examples include:
Notifications (to deliver reminders)
Calendar access (only if you connect a calendar integration)
Photos or files (only if you attach files)
If you want to review or change permissions, you can do it from your device settings at any time. For more details, see Managing app permissions in Any.do.
📄 Where to find our policies
If you want to read the official legal documents, you can review them here:
🙋♂️ FAQs
🔐 Is my information private in Any.do?
🔐 Is my information private in Any.do?
Yes. Your Personal space is private by default. Only items added to shared boards in Family or Workspace can be seen by other members.
🧩 Why does my account look empty after I log in?
🧩 Why does my account look empty after I log in?
This usually means you logged into a different account or used a different sign-in method. Check Settings → Profile and then log out and back in using the original method.
📩 I am not receiving verification or reset emails. What should I do?
📩 I am not receiving verification or reset emails. What should I do?
Check Spam and Promotions, and/or contact our Support Team for assistance.
🕵️ What should I do if I think someone accessed my account?
🕵️ What should I do if I think someone accessed my account?
Reset your Any.do password, secure your email account, and contact Support so we can help you validate the situation: Any.do Contact Form.
🔔 Why does Any.do need notifications permission?
🔔 Why does Any.do need notifications permission?
Notifications are required to deliver reminders on time. If notifications are disabled, reminders may not appear even if the task has a due time.
🗑️ How do I delete my account?
🗑️ How do I delete my account?
You can delete your account from the Profile page within the app as instructed here.
📁 Do you comply with GDPR guidelines?
📁 Do you comply with GDPR guidelines?
Of course, you can always ask for your data or have your data entirely removed according to GDPR guidelines.