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How to view and edit your payment details
How to view and edit your payment details

Learn how to easily update your billing details!

Updated over a week ago

Updating your billing details for Any.do's subscription plans is a straightforward process that ensures uninterrupted access to the platform's features. Whether you are a Premium, Family, or Teams user, you can easily manage and update your payment information through your preferred payment provider.

This article will guide you through the necessary steps to update your billing details, ensuring your subscription remains active without any issues.

πŸ‘‘ Updating your payment details for Any.do Premium

If you upgraded your Any.do account with a Premium plan, you may easily view and edit your payment details according to the payment-provider you've subscribed through per the details below.

ο£Ώ Updating your Premium plan's payment details via Apple

If you upgraded your plan to Premium via Apple's subscriptions, you can easily update your payment details through your subscription-settings in your Apple account, per the details below:

  1. Open your device's Settings

  2. Select the Settings app.

  3. Tap your name.

  4. Tap Payment and Shipping

  5. Tap on edit.

  6. Remove or add a payment method.

πŸ’‘ For more information regarding Apple's billing details, see here.

πŸ€– Updating your Premium plan's payment details via Google Play

If you upgraded your plan to Premium via Google Play, you can easily update your payment details through the Google Play app on your Android device per the details below:

  1. On your Android phone or tablet, open the Google Play app.

  2. Check if you’re signed in to the correct Google Account (the one used for paying).

  3. At the top right, tap the profile icon.

  4. Tap Payments & subscriptions -> Payment methods ->More payment settings.

  5. Tap Edit -> Make your changes -> Tap Update.

πŸ’‘ For more information regarding Google Play's billing details, see here.

πŸ‘Ύ Updating your Premium plan's payment details via Huawei's AppGallery

If you upgraded your plan to Premium via Huawei's AppGallery, you can easily manage your plan through your subscription-settings in your Huawei device, per the details below:

  1. Log in to the Billing Center, and choose Funds Management > Payment Methods.

  2. Click "Edit" in the lower right corner of the credit card whose information needs to be updated.

  3. Enter the new credit card number, cardholder name, expiration date, and card security code. Click "OK".

  4. Complete the identity verification.

  5. Choose Funds Management > Payment Methods and click History to confirm that the update succeeded.

πŸ”΅ Updating your Premium plan's payment details via Any.do (Stripe)

If you upgraded your plan to Premium directly through our platform, you can easily update your payment details through our Web app at https://app.any.do/ (from any desktop device) or in our Windows/Mac apps per the details below:

  1. Go to Any.do Settings

  2. Tap on 'My Profile'.

  3. Manage Subscription.

  4. Change the payment details.

πŸ’‘ Not sure which provider you've chosen? Simply go to Settings - Profile in the Web app (from any desktop browser) to get more details. If you're still not sure, feel free to reach out to our support team from your account (under Settings - Support).

❀️​ Updating your payment details for Any.do Family

If you upgraded your Any.do account with a Family plan, you may easily view and edit your payment details according to the payment-provider you've subscribed through per the details below.

ο£Ώ Updating your Family plan's payment details via Apple

If you upgraded your plan to Family via Apple's subscriptions, you can easily update your payment details through your subscription-settings in your Apple account, per the details below:

  1. Open your device's Settings

  2. Select the Settings app.

  3. Tap your name.

  4. Tap Payment and Shipping

  5. Tap on edit.

  6. Remove or add a payment method.

πŸ’‘ For more information regarding Apple's billing details, see here.

πŸ€– Updating your Family plan's payment details via Google Play

If you upgraded your plan to Family via Google Play, you can easily update your payment details through the Google Play app on your Android device per the details below:

  1. On your Android phone or tablet, open the Google Play app.

  2. Check if you’re signed in to the correct Google Account (the one used for paying).

  3. At the top right, tap the profile icon.

  4. Tap Payments & subscriptions -> Payment methods ->More payment settings.

  5. Tap Edit -> Make your changes -> Tap Update.

πŸ’‘ For more information regarding Google Play's billing details, see here.

πŸ”΅ Updating your Family plan's payment details via Any.do (Stripe)

If you upgraded your plan to Family directly through our platform, you can easily update your payment details through our Web app at https://app.any.do/ (from any desktop device) or in our Windows/Mac apps per the details below:

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Select 'Manage Space' and update your payment details from here.

πŸ’‘ Not sure which provider you've chosen? Simply go to Settings - Profile in the Web app (from any desktop browser) to get more details. If you're still not sure, feel free to reach out to our support team from your account (under Settings - Support).

πŸ‘₯​ Updating your payment details for Any.do Teams (Workspace)

If you upgraded your Any.do account with a Teams (Workspace) plan, you may easily view and edit your payment details through our Web app at https://app.any.do/ (from any desktop device) or in our Windows/Mac apps per the details below.

πŸ”΅ Updating your Teams plan's payment details via Any.do (Stripe)

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Select 'Manage Space' and update your payment details from here.

🎯 FAQs

πŸ’³ What payment methods do you accept?

Depending on the platform you've upgraded through and your preferred plan, there are several options available:

  • Any.do Premium can be purchased via -

    • Google Play and Huawei AppGallery from an Android device.

    • Apple App Store via an iOS device.

    • Directly through Any.do using Stripe (accepting Visa, Mastercard, American Express, Diners, Cartes Bancaires, JCB, China Union Pay and Discover).

  • Any.do Family can be purchased via -

    • Google Play from an Android device.

    • Apple App Store via an iOS device.

    • Directly through Any.do using Stripe (accepting Visa, Mastercard, American Express, Diners, Cartes Bancaires, JCB, China Union Pay and Discover).

  • Any.do Workspace (Teams) can be purchased directly through Any.do using Stripe (accepting Visa, Mastercard, American Express, Diners, Cartes Bancaires, JCB, China Union Pay and Discover).

πŸ€” How can I tell what plan/provide I upgraded with?

If you're not sure which plan you've subscribed to, the following guidelines will help you to identify your plan:

  • Check the account status in your app under Settings - Profile. It will indicate if the account is Premium/ Family or Teams.

  • Check if you have a space active in your account. If so, you probably have a Family or Workspace (Teams) account.

  • Check if you have additional members in your account or if you're able to share boards. If so, you probably have a Family or Workspace (Teams) account.

  • Only Premium and Family plans can currently be upgraded via Apple and Google Play so if that's where you see your subscription/invoice your plan is mostly like one of those.

The following guidelines will help you to identifying your payment method:

  • Check the subscription details in the Web app at https://app.any.do/ from any desktop browser, under Settings - Profile. It will indicate the billing method you're using.

  • If you have an Apple, Google Play or Huawei Store accounts - check in your subscription if you can locate 'Any.do'.

  • If you own a Premium or Family plans, we recommend checking Google Play/Apple for your subscription first. If the plan is not showing there, then most odds are that your plan was created directly with us (Stripe).

  • If you own a Teams plan that your plan was created directly with us (Stripe).

  • If you recall upgrading directly with us (using a credit card), your plan is through stipe.

  • If your credit card/bank statement is showing Google Play or Apple, the plan is handled through the relevant app store.

  • If your credit card/bank statement is showing 'Any.do' only, then most odds are that your plan was created directly with us (Stripe).

If you're still not sure or need assistance, please reach out to our Support Team with your Any.do account's email address (as it appears under Settings - Profile in your app), for identification and authorization.

πŸ”“ Can all my space members access the payment details?

Only the admin of the plan can access the account's subscription details.

πŸ‘€ What should I do if Google Play is not showing the plan details?

If you've upgraded through Google Play but cannot view the subscription details in the app, we recommend simply logging out of your Google Play account and logging back in with any other Google Play account you may own πŸ™‚

If there's still any issue, please reach out to our Support Team through the widget on this site or from your Any.do app (under Settings - Support).

πŸ‘―β€β™€οΈ What if I have more than one plan?

If you own 2 plans (like Family and Teams), you will be able to view both subscriptions per the payment providers you've selected and as instructed above.

πŸ”€ How can I switch from one payment provide to another?

This depends on the payment provider you currently working with. Please contact our Support Team for more details, through the widget on this site or from your Any.do app (under Settings - Support).

😨 I accidentally chose the wrong payment provider.

No worries, please contact our Support Team through the widget on this site or from your Any.do app (under Settings - Support) and they will gladly help you resolve this!

🌏 Can I pay in local currency or are payments only in USD?

Depending on the selected payment method, Any.do does have local-currency options. If you're using Apple/Google Play/Huawei then based on your personal settings, local currency can be an option. We recommend checking for these terms with the designated App Store including any additional fees and conversion rated applied from their end.

With direct payments, payment are available in USD only. However, in certain cases local plans can be created as well. For details, just ask our Support Team through the widget on this site or from your Any.do app (under Settings - Support).

Related Articles
How to manage your Any.do subscription
Billing & Subscription FAQs
How to sign up for a free Any.do trial
Upgrading to Any.do Family
How to view, edit and download your invoice
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