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Managing Billing and Invoicing
Managing Billing and Invoicing

Easily view and manage your billing details as needed.

Updated over a week ago

Any.do offers flexible plans to cater to diverse needs. The Teams plan is billed annually or monthly per wospace, each workspace is billed separately by the number of members in each billing cycle. The Family plan is available on a monthly or yearly basis for the entire household—up to 4 members at a single cost. For personal productivity, the Premium plan provides various billing cycles. The subscriptions renew automatically if not canceled by the user.

Availability:


🛠️ How does it work?

  • Premium\ Family users can view and manage their billing details according to their selected payment method.

  • Premium\ Family users can also receive invoices according to their selected payment method.

  • Space Admins can manage the team's subscription under the space management menu.

  • Space Admins can also download their invoices straight from the web app.


👑 Managing Premium Plans

⏯️ Premium billing & invoicing in Google Play

👀Viewing and managing the plan via Google Play

  1. On your Android phone or tablet, open the Google Play app.

  2. Check if you’re signed in to the correct Google Account (the one used for paying).

  3. At the top right, tap the profile icon.

  4. Tap Payments & subscriptions > Subscriptions.

  5. Locate Any.do's subscription plan and select it.

💳 Update payment details via Google Play

  1. On your Android phone or tablet, open the Google Play app.

  2. Check if you’re signed in to the correct Google Account (the one used for paying).

  3. At the top right, tap the profile icon.

  4. Tap Payments & subscriptions -> Payment methods ->More payment settings.

  5. Tap Edit -> Make your changes -> Tap Update.

🧾 To receive a receipt via Google Play


🍏 Premium billing & invoicing in Apple

👀 Viewing and managing the plan via Apple Subscriptions

  1. Open the Settings app.

  2. Tap your name.

  3. Tap Subscriptions.

  4. Tap on Any.do.


💳 Update payment details via Apple Subscriptions

  1. Open the Settings app.

  2. Tap your name.

  3. Tap Payment and Shipping

  4. Tap on edit.

  5. Remove or add a payment method.

🧾 To receive a receipt via Apple

Please check out this article


🏮 Premium billing & invoicing in Huawei AppGallery

👀 Viewing and managing the plan via Huawei AppGallery

  • Go to Settings > Account center > Payment and purchases > Subscriptions.

  • Alternatively, open AppGallery, and go to Me > Account center > Payment and purchases > Subscriptions.


💳 Update payment details via Huawei AppGallery

  1. Log in to the Billing Center, and choose Funds Management > Payment Methods.

  2. Click "Edit" in the lower right corner of the credit card whose information needs to be updated.

  3. Enter the new credit card number, cardholder name, expiration date, and card security code. Click "OK".

  4. Complete the identity verification.

  5. Choose Funds Management > Payment Methods and click History to confirm that the update succeeded.

🧾 To receive a receipt via Huawei AppGallery

Huawei app gallery invoice: please check out this article


🔮 Premium billing & invoicing via Stripe (direct payment)

👀 Viewing and managing the plan via Stripe

  1. Go to Any.do Settings

  2. Tap on 'My Profile'.

  3. Manage Subscription.

💳 Update payment details via Stripe

  1. Go to Any.do Settings

  2. Tap on 'My Profile'.

  3. Manage Subscription.

  4. Change the payment details.

🧾 To receive a receipt via Stripe

To get an invoice for a subscription upgraded directly with Any.do:

  1. Log into the Web app at https://app.any.do (from a desktop browser) or via the desktop apps with your Premium account.

  2. Then, go to Settings – Profile – Manage Subscription. From there, you can download and send all your invoices to your email. Or contact our Support Team right here.


✏️ To edit your Premium invoice details

If you want to change or add any details to your invoice - please contact our support team here.

Note: We cannot apply any changes to non-direct payments (Google Play, Apple etc). This means you will need to contact the relevant app-store team directly.


❤️​ Managing Family Plans

⏯️ Family billing & Invoicing in Google Play

👀Viewing and managing the plan via Google Play

  1. On your Android phone or tablet, open the Google Play app.

  2. Check if you’re signed in to the correct Google Account (the one used for paying).

  3. At the top right, tap the profile icon.

  4. Tap Payments & subscriptions > Subscriptions.

  5. Locate Any.do's subscription plan and select it.

💳 Update payment details via Google Play

  1. On your Android phone or tablet, open the Google Play app.

  2. Check if you’re signed in to the correct Google Account (the one used for paying).

  3. At the top right, tap the profile icon.

  4. Tap Payments & subscriptions -> Payment methods ->More payment settings.

  5. Tap Edit -> Make your changes -> Tap Update.

🧾 To receive a receipt via Google Play


🍏 Family billing & invoicing in Apple

👀 Viewing and managing the plan via Apple Subscriptions

  1. Open the Settings app.

  2. Tap your name.

  3. Tap Subscriptions.

  4. Tap on Any.do.


💳 Update payment details via Apple Subscriptions

  1. Open the Settings app.

  2. Tap your name.

  3. Tap Payment and Shipping

  4. Tap on edit.

  5. Remove or add a payment method.

🧾 To receive a receipt via Apple Subscriptions

Please check out this article


🔮 Billing & Invoicing in Stripe (direct payment)


👀 Viewing and managing the plan via Stripe

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Under the space settings, select “Manage space”.

For more information feel free to contact our support team here.

💳 Update payment details via Stripe

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Under the space settings, select “Manage Space" and update your payment details from here.

🧾 To receive a receipt via Stripe

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Under the space settings, select “Manage Space”.

  3. From there, you can see what email address we are sending all your invoices to.

💡 Note: If you want to change the email address invoices are being sent to, please contact our support team here.


✏️ To edit your Family invoice details

💻 Web/ Desktop – Stripe

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Under the space settings, select “Manage Space” and then "Invoice management".

  3. From there, you can change the email address we are sending all your invoices to.

Note: If you want to change or add any details to your invoice - please contact our support team here. Be advised that we cannot apply any changes to non-direct payments (Google Play, Apple etc). This means you will need to contact the relevant app-store team directly.


🧮 How is the billing calculated

  • A single payment per household.

  • Monthly or yearly subscription plan.

  • Shared family hub (up to 4 members).


👥 Managing Workspace (Teams) Plans

🔮 Billing & Invoicing in Stripe (direct payment)

👀 Viewing and managing the plan via Stripe

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Under the space settings, select “Manage space”.

For more information feel free to contact our support team here.

💳 Update payment details via Stripe

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Under the space settings, select “Manage Space" and update your payment details from here.

🧾 To receive a receipt via Stripe

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Under the space settings, select “Manage Space”.

  3. From there, you can see what email address we are sending all your invoices to.

💡 Note: If you want to change the email address invoices are being sent to, please contact our support team here.


✏️ To edit your Teams (Workspace) invoice details

💻 Web/ Desktop – Stripe

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Under the space settings, select “Manage Space” and then "Invoice management".

  3. From there, you can change the email address we are sending all your invoices to.

Note: If you want to change or add any details to your invoice - please contact our support team here.


🧮 How is the billing calculated

  • The Teams plan is billed on an annual or monthly basis.

  • For a monthly team subscription, the billing will be calculated by the number of members you have under a workspace for that month.

  • For a yearly team subscription, the billing will be calculated by the number of members you have under a workspace for that year.

  • The billing for teams subscription is calculated per workspace, each workspace is billed separately by the number of seats in each billing cycle. The team admin can add more seats during the subscription and they will be charged for the extra seats.

  • If they removes a member during the subscription plan they can add another member to fill the seat or leave it empty and for the next billing period they will be charged according to the updates number of seats.

  • If you wish to add and remove members and keep the same amount of seats, you will need to remove a member first, and only after you can add the new one.

  • For information on changing plans please see the Subscription Plans Help Center page.


↩️ Cancelations, refunds and billing inquiries

If needed, you can easily cancel your subscription plan. The full cancellations and refund instructions can be found here.

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