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Billing & Subscriptions
Managing Billing and Invoicing
Managing Billing and Invoicing

Easily view and manage your billing details as needed.

Updated this week

We offer several billing cycles, to suit every team’s needs! The Teams plan is billed on an annual or monthly basis and calculated per workspace. Each workspace is billed separately by the number of members in each billing cycle. Team members are able to use the premium and workspace features from both desktop and mobile platforms. The subscriptions renew automatically if not canceled by the user.

Availability:

  • Premium users.

  • Teams users - admins only.

  • Supported on all platforms (functionality-based, see below).


🛠️ How does it work?

  • Premium users can view and manage their billing details according to their selected payment method.

  • Premium users can also receive invoices according to their selected payment method.

  • Workspace Admins can manage the team's subscription under the workspace management menu.

  • Workspace Admins can also download their invoices straight from the web app.


👑 Any.do Premium

ℹ️ Viewing and managing your payment plans

📱 Android - Google Play

  1. On your Android phone or tablet, open the Google Play app.

  2. Check if you’re signed in to the correct Google Account (the one used for paying).

  3. At the top right, tap the profile icon.

  4. Tap Payments & subscriptions > Subscriptions.

  5. Locate Any.do's subscription plan and select it.

📱 Huawei - AppGallery

  • Go to Settings > Account center > Payment and purchases > Subscriptions.

  • Alternatively, open AppGallery, and go to Me > Account center > Payment and purchases > Subscriptions.

📱 iOS - App Store

  1. Open the Settings app.

  2. Tap your name.

  3. Tap Subscriptions.

  4. Tap on Any.do.

💻 Web/ Desktop – Stripe

  1. Go to Any.do Settings

  2. Tap on 'My Profile'.

  3. Manage Subscription.


💳 How to change/ update payment details

📱 Android - Google Play

  1. On your Android phone or tablet, open the Google Play app.

  2. Check if you’re signed in to the correct Google Account (the one used for paying).

  3. At the top right, tap the profile icon.

  4. Tap Payments & subscriptions -> Payment methods ->More payment settings.

  5. Tap Edit -> Make your changes -> Tap Update.

📱 Huawei - AppGallery

  1. Log in to the Billing Center, and choose Funds Management > Payment Methods.

  2. Click "Edit" in the lower right corner of the credit card whose information needs to be updated.

  3. Enter the new credit card number, cardholder name, expiration date, and card security code. Click "OK".

  4. Complete the identity verification.

  5. Choose Funds Management > Payment Methods and click History to confirm that the update succeeded.

📱 iOS - App Store

  1. Open the Settings app.

  2. Tap your name.

  3. Tap Payment and Shipping

  4. Tap on edit.

  5. Remove or add a payment method.

💻 Web/ Desktop – Stripe

  1. Go to Any.do Settings

  2. Tap on 'My Profile'.

  3. Manage Subscription.

  4. Cahnge the payment details.


🧾 To receive an invoice/receipt

Please find instructions on our Billing and Subscription Plans page.

Or contact our Support Team right here.


✏️ How to change your invoice details

If you want to change or add any details to your invoice - please contact our support team here.

Note: We cannot apply any changes to non-direct payments (Google Play, Apple etc). This means you will need to contact the relevant app-store team directly.


↩️ Cancelations, refunds and billing inquiries

If needed, you can easily cancel your subscription plan. The full cancellations and refund instructions can be found here.


👥​ Any.do Teams

🧮 How your billing is calculated

  • The Teams plan is billed on an annual or monthly basis.

  • For a monthly team subscription, the billing will be calculated by the number of members you have under a workspace for that month.

  • For a yearly team subscription, the billing will be calculated by the number of members you have under a workspace for that year.

  • The billing for teams subscription is calculated per workspace, each workspace is billed separately by the number of seats in each billing cycle. The team admin can add more seats during the subscription and they will be charged for the extra seats.

  • If they removes a member during the subscription plan they can add another member to fill the seat or leave it empty and for the next billing period they will be charged according to the updates number of seats.

  • If you wish to add and remove members and keep the same amount of seats, you will need to remove a member first, and only after you can add the new one.

  • For information on changing plans please see the Subscription Plans Help Center page.


ℹ️ How to view and manage your subscription details

💻 Web/ Desktop – Stripe

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Under the workspace settings, select “Manage workspace”.

For more information feel free to contact our support team here.


💳 How to change/ update payment details

💻 Web/ Desktop – Stripe

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Under the workspace settings, select “Manage workspace" and update your payment details from here.


🧾 How to download your invoice

💻 Web/ Desktop – Stripe

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Under the workspace settings, select “Manage workspace”.

  3. From there, you can see what email address we are sending all your invoices to.

💡 Note: If you want to change the email address invoices are being sent to, please contact our support team here.


✏️ How to change your invoice details

💻 Web/ Desktop – Stripe

  1. Open the settings menu from the top left settings icon/ profile image next to your profile name.

  2. Under the workspace settings, select “Manage workspace” and then "Invoice management".

  3. From there, you can change the email address we are sending all your invoices to.

Note: If you want to change or add any details to your invoice - please contact our support team here.


↩️ Cancelations, refunds and billing inquiries

If needed, you can easily cancel your subscription plan. The full cancellations and refund instructions can be found here.

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